Terms of service
Return & Refund Policy
No Returns or Exchanges
All sales are final. We do not accept returns or exchanges for:
- Change of mind
- Incorrect purchases
- Buyer’s remorse
- Dissatisfaction after delivery where the product matches its description
Damaged Items Only
We will provide a replacement or refund only if the item arrives damaged.
To qualify:
- Contact us within 24 hours (1 day) of delivery.
- Provide clear photo and/or video evidence of the damage.
- The item must be unused and in its original condition.
Shipping Delays
We are not responsible for delays caused by:
- Customs clearance
- Carrier delays
- Weather events
- Incorrect shipping information provided by the customer
Shipping times are estimates and are not guaranteed.
Order Changes & Cancellations
Orders cannot be changed or cancelled once processing has begun.
Chargebacks
Customers agree to contact us first to resolve any issue before initiating a chargeback with their payment provider.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, responsibility transfers to the customer. We are not responsible for stolen packages after confirmed delivery.
Terms of Service
By placing an order, customers acknowledge that:
- They have reviewed the product description before purchasing.
- They understand shipping times may vary.
- They agree to this Return & Refund Policy.
- Product images may vary slightly due to lighting, screen settings, or manufacturing updates